SQSS is designed to help leaders start to bring all quality together in one place. The fact that the industry still operates with a very strong silo approach to quality makes it tough for leaders to be in the know at the same time front line caregivers can find themselves spending more time engaged in activities focused on satisfying the silos, not taking care of patients.
“Having the bubble” is a term coined by the American Navy to describe a wall of gauges and monitoring activities on the bridge of a ship that allows the captain to constantly know its readiness for battle. In health care and SQSS, it refers to a leader’s ability to constantly know the integrity of the line that defines safety and a provider’s readiness to protect a patient from harm. The way the system is designed makes it easier for leaders to know how performance in looking at any moment in time and quickly identify when it starts to drift. Its purpose is to make it easier for the leader to move beyond the need to hope that everything is happening the way it is supposed to and pray for no ugly surprises.
SQSS is a tool designed to bring all the performance across volumes of quality-related measures that can reach into the thousands together in user-friendly ways so leaders and caregivers can be in the know, manage the line real time, more quickly target performance weaknesses, keep PACE with an environment that is constantly changing and have the big data that sells their commitment to quality. Information is power and SQSS makes it easy to quickly transform thousands of pieces of data into the real-time information that leaders can use to lead for and deliver a message of high quality, safe and patient-focused care while fostering the financial health of their organizations.